Welcome to Buyvila. We are committed to delivering useful, problem-solving products to your doorstep in a timely and reliable manner.
Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order is processed, it is prepared carefully to ensure quality and accuracy before dispatch.
Shipping Time
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Estimated delivery time: 5–10 business days
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Delivery times may vary depending on your location, courier availability, and unforeseen circumstances such as weather or holidays.
Shipping Charges
Shipping charges (if applicable) are clearly mentioned at checkout before you complete your purchase. We aim to keep shipping costs fair and transparent.
Order Tracking
Once your order is shipped, you will receive a confirmation message/email with tracking details (if available), so you can monitor your delivery.
Delays
While we strive to deliver on time, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding in such cases.
Damaged or Incorrect Orders
If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@buyvila.com with your order number and clear photos. We will assist you with a replacement or return as per our policy.
Address Accuracy
Please ensure that your shipping address and contact details are correct at the time of placing the order. Buyvila is not responsible for delays or losses caused by incorrect information provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, feel free to reach out to us at:
support@buyvila.com
Thank you for trusting Buyvila — your comfort and satisfaction matter to us.